Effective Date: September 21, 2026
Lowe Insurance Agency (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Lowe Insurance Agency collects and uses information about you when you opt-in to receive SMS messages from us.
Information We Collect
When you opt-in to receive SMS messages, we collect:
- Your phone number
- Consent to send SMS messages
- Your email address
- Your basic contact information
- Your messaging history
- Information you voluntarily provide to us in connection with your insurance inquiry, application, policy or service request
How We Collect Your Information
We may collect your information when you contact Lowe Insurance Agency, complete an online or paper form, request an insurance quote or service, communicate with one of our agents or staff members, or otherwise provide your information to us directly.
How We Use Your Information
We use your information to:
- Respond to your questions and service requests
- Communicate regarding insurance quotes, applications, enrollments, policies, renewals, and related services
- Follow-up messages
- Request information or documents necessary to assist you
- Provide customer service and account-related communications
- Send other SMS messages that you have consented to receive
- Operate and improve our business and customer service
SMS Data and Consent
SMS consent, opt-in information, and mobile phone numbers will not be sold, rented, transferred, or shared with third parties or affiliates for their own marketing or promotional purposes. SMS consent information is used only for communications from Lowe Insurance Agency and for service providers that assist us in delivering those communications.
SMS Consent and Opt-Out
By providing consent to receive SMS messages, you agree to receive text messages from Lowe Insurance Agency at the mobile number you provided. You will receive a confirmation message after your opt-out request has been processed. Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any text message. You may reply HELP for assistance or contact Lowe Insurance Agency directly.
How We Share Your Information
We may disclose personal information to insurance carriers, service providers and business partners as necessary to provide insurance services requested by you and to operate our business, including insurance quoting, enrollment, customer relationship management, communications, technology, and administrative services.
We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect our rights or the rights and safety of others.
Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
Contact Us
If you have questions regarding this Messaging Privacy Policy or our SMS practices, please contact:
Lowe Insurance Agency
www.loweins.com
843-667-1315
agency@loweins.com
